Tuesday, 19 September 2017

8.1 Touch points and User Journey


My three touch points for my project:

1. Website
  • Old school tells the parent about the website
  • Website is mainly directed at the parent, offering advice and resources for moving kids.
  • Website contains printable activity sheets, including stuff for before/during the move (focused on packing, the car ride, saying goodbye to old friends)
2. Pamphlet
  • Given to parent from new school
  • Filled out by school to inform families about the area
    • highlight clubs, sports teams, facilities, etc, of interest
    • Parent can introduce kid to these activities
  • Also introduces parents to the app, which they can set up for the kid.

3. App
  • Focused entirely on the kid
  • Provides acitivities to help them learn about their environment
  • Also contains mini-games to keep them interested, make it feel less like a homework assignment.
  • Take photos and share them with friends.
  • Achievement/badge based - maybe each badge gives the mascot (a tiger?) their stripes (helps them fit in)
Peer Feedback:


Good:
  • Achievement based - people like instant rewards
  • Photos with stickers is cute
Bad:
  • Relies on school input to succeed
  • Do kids this young use social media? How should sharing work?
  • Don't cling too much to old friends.

Possibilities:
  • Choose your own mascot character, not just tiger.
Tutor Feedback:
  • Start designing! Start working on visuals, etc, figure out the look.
  • What exactly is the pamphlet gonna contain?


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